The call you do not pick up
And the customer dials the next number on the list.
Roplio answers your phone and WhatsApp, books in your calendar and alerts your team. And when someone needs a call, it makes it: to the person who just asked for information, to confirm tomorrow's appointment or to win a customer back. With a voice that does not sound like a machine.
Shall we try it with your calls?
It is not a lack of customers. It is a lack of hands to answer and to call back.
And the customer dials the next number on the list.
At night and at weekends they keep calling and writing.
WhatsApp on one phone, calls on another and the calendar on paper.
Nobody calls them until days later, when they have chosen someone else.
Unconfirmed appointments, no-shows and customers who stopped coming.
It handles what comes in and calls when a call is needed. The same agent, with your information and your calendar.
Roplio answers
Roplio calls
On the phone and on WhatsApp. It does not only answer: it does the work.
Example · WhatsApp
It talks, writes down how each call ended and tries again if nobody answers. Following your criteria and your hours.
Example · campaign
Every call with its summary and transcript
Only your own customers and people who asked you for information, with their consent. On working days from 9:00 to 21:00 (Spain), with a do-not-call list, and whoever opts out never gets another call. From the first sentence it says who is calling and that it is a virtual assistant.
If it sounds like a robot, people hang up. That is why we care about how it speaks as much as what it says.
How it takes turns
The best way to judge a voice is to hear it. Hear it in a demo
Roplio is not just the agent: it includes the CRM where you manage leads, customers and your team. Every call and every message is recorded on its own.
| Name | Source | Status | Owner |
|---|---|---|---|
| Laura Méndez | Call | New | — |
| Carlos Ibáñez | Contacted | MR | |
| Marta García | Campaign | Appointment | AL |
| Pedro Sanz | Web | Won | MR |
Appointments, conversations, leads, incidents, invoices and notes on one record. Import your contacts from a CSV.
New, contacted, appointment, won or discarded, and assigned to whoever handles it.
Phone, WhatsApp, email and web. In chats you take over the conversation and hand it back to the agent.
The agent calls them and leaves the transcript in their history.
Who is interested and whom to call back, exportable to CSV.
Permissions per person, several sites and a record of every action.
Each option solves one part. Roplio brings both together: it answers and it calls, with the same agent and no shifts.
| What others do not do | Voicemail or switchboard | Website chatbot | Voice AI that only answers | Call centre | Roplio |
|---|---|---|---|---|---|
| Makes outbound calls: follow-up, confirmations, campaigns | No | No | No | With people | Yes |
| Answers the phone at any hour | Only records | No | Yes | In shifts | Yes |
| Talks with a natural voice | No | No | Yes | Yes | Yes |
| Books in your real calendar | No | Sometimes | Sometimes | Yes | Yes |
| Phone and WhatsApp in one place | No | No | Sometimes | Sometimes | Yes |
| CRM included: customer record, leads and transcripts | No | Sometimes | Sometimes | Separate | Yes |
It is not software you download and configure on your own. We build it around your processes, test it with you and keep fine-tuning it.
How people call you, what they ask, who you need to call and what you want the agent to do.
The voice, your information, your calendar and the calling rules: hours, lists and goals.
Test calls with you before it speaks to a single customer.
Your usual number, forwarded, plus your WhatsApp and your calendar. You keep your number.
And keep adjusting it with what you see in the conversations.
Every business takes and makes calls in its own way. Tell us about yours and we will prepare a proposal based on your volume and what you want to automate.
Rather see it live? Book a 20-min demo
We will call you very soon to prepare your proposal.
We have sent you a confirmation email.
Try it on your phone or tell us about your business: in 20 minutes we show you what Roplio would do with the calls coming in and the ones nobody makes today.